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Welcome to Geaux Medical Supply LLC. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or placing an order, you agree to these Terms. This is a starter template — please have an attorney review before publishing live.

1. About Us

Geaux Medical Supply LLC is a durable medical equipment supplier. We provide medically prescribed equipment and supplies to patients and coordinate insurance billing on their behalf.

2. Eligibility

You must be at least 18 years old to place an order. Orders for minors must be placed by a parent or legal guardian.

3. Prescriptions & Medical Necessity

Most durable medical equipment requires a valid prescription from a licensed healthcare provider. By submitting a DME request, you confirm that:

  • You have or can obtain a valid prescription for the requested equipment.
  • The information you provide is accurate and complete.
  • The equipment is for your personal medical use or for the use of someone in your care.

4. Insurance & Payment

We accept Medicare, Medicaid, and most major commercial insurance plans. We verify your benefits and notify you of any out-of-pocket costs before shipping. You are responsible for any deductibles, copays, or non-covered charges. Self-pay orders require payment before shipment.

5. Shipping & Delivery

Most in-stock orders ship within 1–2 business days of order approval. We provide tracking information and offer free standard shipping on orders, with expedited options available. Shipping times depend on carrier performance and may vary.

6. Returns & Exchanges

Many items can be returned or exchanged within 14 days of delivery if unopened, unused, and in original packaging. For hygiene and safety reasons, certain items (catheters, ostomy supplies, opened wound care, used CPAP supplies, etc.) cannot be returned. Defective items will be replaced at no cost. Contact us to initiate a return.

7. Product Information

We strive to provide accurate product information, but we do not guarantee that descriptions, specifications, or images are error-free. Manufacturers may update product details without notice.

8. Limitation of Liability

Geaux Medical Supply LLC provides products and services as a DME supplier. We are not licensed to provide medical advice. Always consult your healthcare provider with medical questions. To the maximum extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising from product use, except as required by applicable law and warranty.

9. Intellectual Property

All content on this website — text, graphics, logos, and design — is the property of Geaux Medical Supply LLC or its licensors and protected by copyright and trademark laws.

10. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Governing Law

These Terms are governed by the laws of the State of Louisiana, without regard to conflict-of-law principles. Any disputes shall be resolved in the state or federal courts located in Louisiana.

12. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our services after changes constitutes acceptance.

13. Contact

Questions about these Terms? Contact us:

Geaux Medical Supply LLC
[Your Louisiana address]
[City, LA, ZIP]
Phone: (504) 264-7463
Email: info@geauxmedicalsupply.com